Ordering Information

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If you have an open account, you may place an order by telephone, fax, email or mail. Office hours are Monday through Friday, 8:00AM to 5:00PM, Pacific Time. For your convenience, fax and email are available 24 hours a day. Due to the hazardous/strategic nature of the material we sell all orders require an open account with ESPI Metals. Orders from individuals cannot be accepted. If your company does not have an account, we will be happy to provide a quotation prior to establishing one.

Telephone FAX (24 hour)
800.638.2581
541.488.8311
800.488.0060
541.488.8313
Mail Email
ESPI Metals
1050 Benson Way
Ashland, OR 97520
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Special Orders

There is no minimum order size, quantity, or charge. Please inquire about items or quantities not found on this online catalog. Our product line is continually changing.

Terms and Prices

Prices are not included on this site due to market fluctuations. Please contact us for pricing information.  All prices quoted are in U.S. dollars - F.O.B. our shipping point. We guarantee our quotations for 30 days on materials other than precious metals. Due to rapidly-fluctuating market prices, quotes on precious metals cannot be guaranteed. Standard courier, handling and any special packaging charges will be added to the invoice. Terms of sale for most orders are net 30 days of the date of the invoice. Payment terms for precious metals are payment in advance. Visa, MasterCard, Discover, and American Express are also accepted.


Shipping Policy

Method of Shipment

We generally ship our products in accordance with the method specified or implied by your order. However, we reserve the right to change the method of shipping for hazardous materials covered by the United States Department of Transportation (DOT), the United States Postal Service, or which in our judgment cannot be shipped safely by the specified method.

A special packaging charge may be added for barrier packaging or over packing. Shipping regulations are constantly being revised. We will make every effort to minimize your shipping costs subject to governmental shipping requirements.

International Shipments

Customers with shipping addresses outside of the US are responsible for all import duties, taxes and brokerage fees. In order to avoid a delay in receiving your order from customs we will require a phone number where you can be reached by customs when your package arrives. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. We do not refund original shipping charges for goods that are refused for delivery at customs. Designating a custom's broker will help to ensure that your order is processed through customs more smoothly.

Claims for Lost or Damaged Merchandise

All materials are sold FOB shipping point on U.S. shipments and Ex Works on international shipments. Each shipment is insured against loss or damage in transit at the buyer's expense.  Please inspect all packages immediately upon receipt. Claims for any damage, shortages, or defects must be made within 30 days of receiving the materials.

Returns/Cancellations

ESPI will not accept returned materials for credit unless prior arrangements have been made. A request for a return authorization must be made within 30 days after receiving your materials. A 15% restocking fee will be imposed on stock items ordered in error. Some items which have been opened will not be returnable for refund. Additional charges may apply to the cancellation or return of special order items.

Quality Assurance

ESPI's comprehensive line of high-purity metals, alloys, and chemical compounds are distributed to scientists worldwide. We have earned the trust of our customers by maintaining a strong commitment to quality and excellence. The figures given as typical analyses have been compiled as an average of previous batches. They are provided as a guide to the nature and extent of the impurities which may be expected and may vary from batch to batch. Actual material analyses will be provided free of charge upon request for those items which have had analysis work conducted in the normal course of production. For those items for which no analysis has been conducted, an analysis will be provided for a charge.

Workmanship Standards

Where not specified in the purchase order or contract, ESPI shall apply standard workmanship tolerances:

Rounds (rod, wire, etc.): diameters ≤0.004": +/-0.0005", diameters ≥0.005": +/-10%

Profiles (plate, sheet, foil, etc.): thickness ≤0.004": +/-0.0005", thickness ≥0.005": +/- 10%

Other non-machined solids (powder, shot, pieces, etc.): +/-10% for weight, +/-25% for size.

Purity: Material purities indicate a minimum purity. Purities may be higher than stated in the material description based on availability. When no internal analysis is available, calculation of purity levels relies on the ingot analysis provided by the mill. Purities of fabricated metal products are generally based on ingot chemistry. Stated purity is on a metals basis; non-metals and gases are excluded. Elements falling below lower detection limits are counted as not being present. When non-metal and gas impurity levels are known they will be indicated on the certificate of analysis. When no specific analysis is available a typical analysis will be provided. Rare Earth purities are based upon rare earth contaminants only. Zirconium purity excludes hafnium. Niobium purity excludes tantalum.

Conflict Minerals Policy

ESPI Metals is dedicated to providing high quality products that meet all customer compliance requirements. We work with our raw material suppliers to make certain we are sourcing material which has NOT originated in the Democratic Republic of Congo (DRC), or an adjoining country.

ESPI Metals certifies, to the best of our abilities, that none of the Tantalum, Tungsten, Tin or Gold products that we supply has originated in the Democratic Republic of Congo (DRC) or an adjoining country, and that all of our products are in conformance with Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010.

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